At least 50% of IT is a solution looking for a problem.
Just go ahead and clear the nvram, it's not that bad if you're prepared.
For some reason, that sounds almost like the machine is trying to pull the bitter dregs out of almost empty color toner cartridges.
But it sounds like you've already checked that, so I'm sorry for wasting time.
previously..... tech no1 attends service call for a smudge. The smudge seems to have fixed itself but the user also complains that the staples are not aligned very good. Luckily for tech No1 there is another machine at the site, a different model but the finisher looks similar. The finishers are swapped.
The user tells Tech No1 its Susans birthday and there is leftover party food in the kitchen. Tech No1 has been single for some time and hasn't had a decent breakfast since the last 3 day training course a few years ago so goes to the kitchen and grabs a couple of party pies, one for now and one for later.
Tech No1 is happy with the way things are going and does some final checks before doing the paperwork. Unfortunately at the last minute a party pie falls into the vertical feed area. He searches desperately but it has dissolved into the machine and cant be found. The call is closed.
A recall is placed the next day, the smudge has returned and the machine seems to be slow. Resentful tech no2 is sent out. He repairs the smudge and also finds a party pie in a paper tray. He warns the user of possible user damage. The user sends out a warning email to all staff reminding them to be careful when eating near the copier.
Because the machine is behaving strangely it is returned to the shop for repair.........
oh yeh, there are 'printer' bit switches that can affect the finisher and the xlarge A3 option can slow things I once read
Last edited by BLADE; 02-16-2017 at 04:17 AM.
Yep, but why would it treat a colour copier to the finisher differently to a B&W?
Haven't had a chance to get back to this copier today, all sorts of dramas to sort out, a new MP C6004 just went tits up on installation but the real emergency was the GM's chair broke and I had to rush it across town to get a new gas strut fitted.
At least 50% of IT is a solution looking for a problem.
Check to see if there have been any changes from defaults in the following areas.
- Fusing temperatures for colour
- CPM Down settings
- Finisher Pre-Stack
Changes to 1 and 2 above could result in copies per minute (CPM) to be reduced. Pre-Stack set incorrectly could cause the machine to pause after each set to allow time for stapling. By the way, when changing the Pre-Stack settings refer to the SP tables in the service manual. Depending on the finisher, the default setting of 0 could be 1 sheet or 3 sheets, -1 could be 0 sheets or 2 sheets, etc.
Got back to it at last so here's the update;
Just given it an entire brain transplant, fitted NVRAM, EPROM and HDD from another machine and it still did it.........Shieeet!
At least 50% of IT is a solution looking for a problem.
Thinking along the lines of motor timing , music sensors,....
Any difference in speed output when you reduce or enlarge the copy or print job.
Is there an MFD set default mode over riding stapler, colour, two page bind etc....
I've witness a single strand of human hair actuate the finisher input sensor, causing weird random jambs...
NFI.....
Inauguration to the "AI cancel-culture" fraternity 1997...
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