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  1. #1
    BENDER
    Guest

    Ricoh mpc2503sp email and folder tabs missing

    HI EVERYBODY

    Has anybody had this before, installed a machine on a short term rental, a reconditioned Ricoh MPC2503 when trying to set up scan to email in address book management the email and folder tab at the bottom along with a few other tabs are missing.

    Im thinking with it being a remanufactured machine the previous kep op may have removed privilages in address book, but i cant find a way to bring them back.

    I have tried reformatting HD complet + instal stamp and recover the address book
    But I can't find the 2 options below
    I 've got only 3 tabs on scan menu : NAME - AUTH INFO - PROTECTION
    miss : EMAIL - FOLDER

    Any suggestions would be appreciated....thanks you

  2. #2
    Service Manager 5,000+ Posts
    Ricoh mpc2503sp email and folder tabs missing

    copier tech's Avatar
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    Re: Ricoh mpc2503sp email and folder tabs missing

    Check the following:

    SP5985-01 = 1
    SP5985-01 = 1
    SP5895-01 = 1

    You could also initialize the address book & reset the admin password back to default in special SP mode then use:
    SP5846-046
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    BENDER
    Guest

    Re: Ricoh mpc2503sp email and folder tabs missing

    Quote Originally Posted by copier tech View Post
    Check the following:

    SP5985-01 = 1
    SP5985-01 = 1
    SP5895-01 = 1

    You could also initialize the address book & reset the admin password back to default in special SP mode then use:
    SP5846-046
    Hi CONTRIBUTOR,
    OK I HAVE CHECKED YOUR ADVISE BELOW - IT S OK
    I FIND THE SOLUTION FOR MY PRB - I ACTIVED ANY OPTION IN SCANNER MENU AND I FIND ALL OPTION : SANNER + FOLDER
    THANK FOR YOUR HELP

  4. #4
    Service Manager 5,000+ Posts
    Ricoh mpc2503sp email and folder tabs missing

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,531
    Rep Power
    182

    Re: Ricoh mpc2503sp email and folder tabs missing

    Quote Originally Posted by BENDER View Post
    Hi CONTRIBUTOR,
    OK I HAVE CHECKED YOUR ADVISE BELOW - IT S OK
    I FIND THE SOLUTION FOR MY PRB - I ACTIVED ANY OPTION IN SCANNER MENU AND I FIND ALL OPTION : SANNER + FOLDER
    THANK FOR YOUR HELP
    You're welcome. If the machine has had an NVram fitted these settings change
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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