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  1. #1
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    Error sc390 after 9 copies

    Good morning, I had to add the toner in the development as it came out faded copies after adding a new toner refill. Now after 9 copies me out sc390 error, it seems that the coil of the toner does not rotate and accordingly does not descend in the development. solutions?

  2. #2
    Service Manager 2,500+ Posts
    Error sc390 after 9 copies

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    Re: Error sc390 after 9 copies

    Quote Originally Posted by vitalra View Post
    Good morning, I had to add the toner in the development as it came out faded copies after adding a new toner refill. Now after 9 copies me out sc390 error, it seems that the coil of the toner does not rotate and accordingly does not descend in the development. solutions?
    It's ok, the model number is unimportant, there's many members here with psychic powers that will provide the solution shortly......

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    Re: Error sc390 after 9 copies

    Quote Originally Posted by sandmanmac View Post
    It's ok, the model number is unimportant, there's many members here with psychic powers that will provide the solution shortly......
    Ricoh mp2000 aficio

  4. #4
    Service Manager 2,500+ Posts
    Error sc390 after 9 copies

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    Re: Error sc390 after 9 copies

    SC 390 TD sensor error: Defective TD sensor
    SC 390 TD sensor error: Poor connection of PCU

  5. #5
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    Re: Error sc390 after 9 copies

    Quote Originally Posted by sandmanmac View Post
    SC 390 TD sensor error: Defective TD sensor
    SC 390 TD sensor error: Poor connection of PCU
    I understood the toner density sensor, I have to replace it? there is something to check? you can try to reset and how is it done?

  6. #6
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    Re: Error sc390 after 9 copies

    call a trained technician or update machine.

  7. #7
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: Error sc390 after 9 copies

    Toner supply could be defective
    Live for yourself and you will live in vain. Live for others, and you will live again

  8. #8
    Service Manager 2,500+ Posts
    Error sc390 after 9 copies

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    Re: Error sc390 after 9 copies

    Quote Originally Posted by bob marley View Post
    Toner supply could be defective
    This wouldn't cause an SC and the machine would just be in a constant "add toner" condition

  9. #9
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    Re: Error sc390 after 9 copies

    Quote Originally Posted by bob marley View Post
    Toner supply could be defective
    I explain what I did: I replaced wiper blade and drum after 65,000 copies, coming out dark and dirty output. Watching a video on the internet on how such maintenance was made and I also removed the printer toner more in group development and added the original one of the toner bottle. I cleaned the upper mirror you see the left side of the glass scanner because it was striped of the press. then suddenly 390 error after 9 copies.

  10. #10
    Service Manager 2,500+ Posts
    Error sc390 after 9 copies

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    Re: Error sc390 after 9 copies

    Quote Originally Posted by vitalra View Post
    I also removed the printer toner more in group development and added the original one of the toner bottle.
    I'm not sure exactly what you're trying to say here, but it sure sounds like you may have emptied the developer unit.
    Whatever the case, you're now in even more over your head than when you started.
    Good luck

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