I have a Ricoh MPC 2051 that is about 4 years old and about two weeks ago the scan to emai stopped working. I have spent several hours on the phone with Ricoh tech support and they have also sent out a technician to our office and they can not figure it out. the machine will send a scanned document every four or five times. Ricoh is telling me it is my network or our internet provider Comcast. i have spoken with Comcast and Port 25 is open like Ricoh wants and nothing else has changed. Just seems weird that if i try to scan a document and choose the email address it will fail but if i keep doing it on the forth or fifth try it will go through.
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