I have a problem with a Ricoh MP 2501SP copier. I cannot access to admin via web panel by using default passwords. Seems someone changed admin password for me.
Is there another way to reset device without administrator password ?
I looked how access to SP Mode in Service manual, but there is nothing written about it.
Last edited by boleris; 03-07-2017 at 03:44 PM.
Try the supervisor account. If no one changed this account you can reset the administrator password.
name account: supervisor
password: null
I tried supervisor too.
Contact your Ricoh support office and see if they will provide you with the way to get into Factory SP mode. It can be cleared there.
One thing I have seen dealer tech do in the past is the admin password being set to the numeric portion of the model.
Yes i contacted and they said 300 € and we will reset device...
How does that compare to the cost of a new NVRAM as, without entering Factory SP mode, is the only way to clear.Originally Posted by boleris
You can try the procedure described in the file attached. I'VE NEVER TRIED IT !!!!
me too
There is a simple way to reset the admin password by entering special SP mode.
Users of this site get upset posing this kind of info in the public domain, search this site you will find the procedure
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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