I'm in the IT department of a company that acquired one of these nice Ricoh MP C4504 units. It prints beautifully but they also would like to leverage scanning to email and/or network folders. When we configure to to connect to the primary domain controller for Active Directory Authentication print jobs no longer work. Print jobs hit the print server and then vanish into thin air without actually printing. The domain is Windows Server 2012 R2 and the File & Print server hosting the driver is a Windows Server 2008 R2.
Once you remove the AD configuration then print jobs work without an issue.
Any idea why configuring one of these on the Active Directory domain would cause print jobs to no longer print?