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Ok,point taken, but the whole point of calling it package is to have the whole package. The machines that I did the package for, did have all the firmware, but with Ricoh, your comment is worth looking out for.
That's probably what it is. The special firmware that's supposed to fix the known SMB issue is actually marked 8.65c I think. I think the other tech probably didn't update the system firmware and told me they did. I forgot an important rule and that is if someone works on something before you and they say they did something they didn't.
...ALSO check the SMB port on the MFP (check & change through telnet). CIFS uses port 139 & the newer versions use port 445. I had an instance where a customer during a Microsoft update, Microsoft Scan to Folder changed from port 139 to port 445 for security reasons. This is a simple fix and easy to overlook!
REACH FOR THE STARS!!!
Konica Minolta Planetariums!
https://www.konicaminolta.com/planet...gma/index.html
Check the publish date on the special firmware vs. The date on the network firmware. If the network is newer use it. It works better for win 7/8/10 issues. Verified with MPC 3500/2800 series. I always update all firmware just to rule out version incompatibility issues
update the NIB or Network Support Firmware and it will resolve the issue
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