Ricoh mp 4000

**mrfuser** · 03-15-2017

anyone have install instructions for the fax system on the mp4000? Seems plug and play but not working

**sandmanmac** · 03-16-2017

It is plug and play (assuming you have the right one). However, the issue is most liekly that the MBU is not tightly 'plugged' to FCU so it doesn't load, or shows SC672.

Btw...MP4000/ 5000 Manual is among the easiest to find online (free) if you could be bothered to look

**Polarbear** · 03-16-2017

Originally Posted by mrfuser

anyone have install instructions for the fax system on the mp4000? Seems plug and play but not working

What do you mean "not working"?

Is there an error message of a code?

Is does the fax simply not pitch up in the options?

**HDSB** · 03-16-2017

set the jumper to on?

**mrfuser** · 03-16-2017

What jumper? It does not show up at all. We did see it briefly flash on in utility mode but then nothing.

**Elmo** · 03-16-2017

as sandmanmac said the mbu board needs pushed into position

**mrfuser** · 03-16-2017

Thanks guys. That is what I thought, I removed and reinstalled the board multiple times. No good still.

**anothertech** · 03-17-2017

What's the product code of the fax unit, could it be the wrong one for the machine?

Maybe incompatible levels firmware between the mp4000 and the fax board?

**mrfuser** · 03-17-2017

D3465132a says on the board.

Cant seem to upload pics from iPhone anymore.

**slimslob** · 03-17-2017

Originally Posted by mrfuser

D3465132a says on the board.

Cant seem to upload pics from iPhone anymore.

That is the correct FCU board, but what MBU board is mounted on it? The MBU is where the FAX program is loaded. If it missing, incorrect or defective the FAX function will not be shown.