Quote Originally Posted by slimslob View Post
Two main causes for finisher entry jams:
  1. Slippage in the bridge unit
  2. Finisher entry guide plate deformed, usually caused by someone using it as a lift point when trying to move the finisher.
I think #2 is the main cause. when I got it, the Finisher isn't detach, instead hang to the printer with one hook. I guess they didn't know how to disassembly the finisher before ship to me.

I will get my hand on the service manual to find out where these guide plate, see I can straighten them out.

thanks