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  1. #1
    Service Manager 1,000+ Posts fshead's Avatar
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    ODD problem on a mp 6001

    I got a call on a mp6001 that in the past gave me issues where i couldnt clear ADF JAM...
    In this case the machine would not come to ready nor give me a warm up cycle..
    i could get into service mode but could not print out a smc report...
    i was able to run motors and ck out all keys on control panel but print was disabled..
    i did ck the service mode that disables copying.
    formatted hard drive etc etc..
    somehow i woke it back up but have no idea how.
    anyone see this before?

  2. #2
    Trusted Tech 50+ Posts service_man's Avatar
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    Re: ODD problem on a mp 6001

    Did you try to do Memory Clear - ENGINE

    SP - 5-801-002 #
    Then turn off machine, and turn on.

    I think that is some software bug. Try to change FW

  3. #3
    Senior Tech 100+ Posts gkalman2004's Avatar
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    Re: ODD problem on a mp 6001

    Looks like the hdd format fixed your problem, when you not get the ready to print message and you can't print from the service menu
    usualy the machine wait to read the hdd for scan users/folders/documents etc..
    When you format it you fix the bad sectors and the machine can read/write again to the hdd
    You will need to change in the future the hdd if develop new bad sectors before you loose again the users addressbook and scan folders.

  4. #4
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: ODD problem on a mp 6001

    thanks
    i am not a big fan of doing a memory clear..
    i was thinking both HD or load latest Firmware..

  5. #5
    Field Supervisor 500+ Posts Codex's Avatar
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    Re: ODD problem on a mp 6001

    if the machine remains in "please wait" you can try to power on the machine with open front door and extracted fusing unit, then close the fusing unit and the door, now a sc code appears (sc552 or 550). I't worked in my case with some MP 6500
    Memento Audere Semper

  6. #6
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: ODD problem on a mp 6001

    Quote Originally Posted by service_man View Post
    Did you try to do Memory Clear - ENGINE

    SP - 5-801-002 #
    Then turn off machine, and turn on.

    I think that is some software bug. Try to change FW
    Memory clear will just add another problem to your tech life...
    As stated multiple times at this community, only do memory clear at gunpoint, if your 100 % sure it will cure the maschine.

  7. #7
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: ODD problem on a mp 6001

    I agree with gkalman2004, if the machine won't come to "Ready", the first thing to do is disconnect the hard drive and see if that helps.
    I also agree that the hard drive might need to be replaced soon. Every once in a while I got very lucky formatting a hard drive and having it work for a significant amount of time, but the vast majority of the time the format worked it just gave me enough time to get a replacement hard drive.

  8. #8
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: ODD problem on a mp 6001

    RE:if the machine remains in "please wait"
    I didnt get any please wait nor ready..
    it has been a while since i had a bad HD on a 60cpm b/w copier..
    SO far machine has worked...
    thnx

  9. #9
    Senior Tech 2,500+ Posts
    ODD problem on a mp 6001

    mikadonovan's Avatar
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    Re: ODD problem on a mp 6001

    Every time I have run into the situation where I could access service mode but not make any changes was a HDD problem. Replacement was necessary, as a format did not cure the problem.
    NEVER ASSUME ANYTHING

  10. #10
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: ODD problem on a mp 6001

    A Link from an old thread...

    wwww.copytechnet.com/forums/ricoh-savin-gestetner-lanier/114124-mp6001-df-jamming-when-duplexing.html#post541443

    Mp6001 DF jamming when duplexing


    HTH
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