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Thread: MP C4502

  1. #1
    Senior Tech 250+ Posts
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    MP C4502

    Check out these photos...anyone ever seen this? First picture is the front cover being opened, second is the side door, and third is the top cover on the adf...Looks like the machine is reading something wrong or maybe something non-oem is installed? But regardless when these covers are opened the image on the display is whack!! And yes the adf is plugged in. 201705041121.pdf

  2. #2
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    Re: MP C4502

    Doc feeder is not being seeing by copier show it has a platen lid. I have seen adf cable harness that are bad if you have a spare try it or swap doc feeder it that doesn't help then a board problem in copier or power supply not feeding power to adf.

  3. #3
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    Re: MP C4502

    Check that firmware is updated and correct. I think it's the animation firmware that has the pics. D1445568A

  4. #4
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    Re: MP C4502

    if it has a paper bank check the lower door is shut correctly it wont show door open when toner light is on or reset the add toner light .

  5. #5
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: MP C4502

    Hi there!
    See this 3 times on different boxes - allways the microswitches of the doors were gone. Worth a try.
    Greetings...

  6. #6
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    Re: MP C4502

    Ok so the only other 4502 i have to swap parts out is also doing the same exact thing...i updated firmware but maybe my firmware is out of date, could someone confirm that i have the most recent firmware? Firmware Version.pdf

    Also, for the microswitch, are you talking about the switch for the front door? 12042912MICRO SWITCH3V-16-3C25(10E) There are two correct?? They are both there on the machine, you are saying they could be bad though? I believe that is the same part for the 3502 which i have some i could try.

  7. #7
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    Re: MP C4502


  8. #8
    Service Manager donking289's Avatar
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    Re: MP C4502

    Check the 5V (VE) output from the DC Power Supply. This is a special signal that runs through the machine and accessories.

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