Ricoh MP 2000L SMB scanning

[Pulsara]

Hi friends, One of my customer using windows 7 with Ricoh MP 2000L copier for SMB scanning. Recently they updated their computer security to defend from Ransomeware. Now they cannot do scan to folder. Also asked me to upgrade copier SMB version 2 or above. I have done firmware update had with me. but problem not solved. I don't know the way to check which version the copier currently using. Can anybody help me to solve this? Thanks.

[TonerMunkeh]

Print SP5990-005, diagnostic sheet. All firmware is listed there.

[tonnerboy]

All Ricoh devices only support samba v1...
(I think this already answer to your problem...)

So, if they desabled the samba v1 they can not use Scan-to-folder

[slimslob]

NIB firmware needs to be B8675526K, v6.19.

[Pulsara]

NIB firmware needs to be B8675526K, v6.19.

Thanks for the advice. I already updated firmware B8675526K, v6.19 but copier still respond only to SMB 1. Is there any update issued after that.

[TonerMunkeh]

Check this thread out:

smb v1 and wanna cry

[Mark Bbb]

are passwords still the same and correct?

[Pulsara]

are passwords still the same and correct?

After firmware update, I tried scanning with SMB 1 enabled. Scanner works normally. When SMB 1 disabled, it stopped working.I mean the device still use SMB 1 for communicating. Done these things with Windows 10. Thanks.

[Mark Bbb]

configure it as scan to e-mail (smtp).
does it work fine?