Hi friends, One of my customer using windows 7 with Ricoh MP 2000L copier for SMB scanning. Recently they updated their computer security to defend from Ransomeware. Now they cannot do scan to folder. Also asked me to upgrade copier SMB version 2 or above. I have done firmware update had with me. but problem not solved. I don't know the way to check which version the copier currently using. Can anybody help me to solve this? Thanks.
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