Got a stumper here. I have a customer who uses this machine for labels and perforated paper (plain paper thickness) on a daily basis. Have tried numerous configuration settings, rebuilt the fuser (all parts), replaced paper exit and junction gate. As they run their jobs the machine will jam and it is always at the same location. As the leading edge gets into the paper exit about half way it jams. You can see damaged to the paper but after inspecting the fuser and paper exit I see nothing physically wrong in those areas of the machine. The machine does curl the paper during fusing. I have tested the machine in a different environment than the customers and I do get the curl also. Some days it runs fine no issues. Other days it will chew up a rheem of paper whether it's fresh paper or old . Any ideas?
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