MPC 3002 SC 101

[copier tech]

How about firmware, have you tried updating them all (not just scanner) that should be the first thing to be done before replacing hardware.

[gestetner tech]

How about firmware, have you tried updating them all (not just scanner) that should be the first thing to be done before replacing hardware.

Of course first thing i did!

[Polo-022]

Exposure lamp stabilizer. P.N: ΑΖ50-0070
Did you replace it with a new one?

[gestetner tech]

Exposure lamp stabilizer. P.N: ΑΖ50-0070
Did you replace it with a new one?

To mu knowledge there are no lampstabilizer The part P:N are not listed anywhere
Check my first post and you will se what have been replaced without any succes.

[gestetner tech]

Well, that was also the case in my situation with sc101 on a mp4000!
Is the machine in a ventilated place and is the gap between wall and machine big enough?
Is the fusing unit old?

Hi
how do you mean that the fuser could affect the sc101?
I know it said time to change fuser but that was 60k before the PM so i just reset the counter
But i realy dont know how the fuser could be involved.
Thanks
Lars

[Mark Bbb]

Hi
how do you mean that the fuser could affect the sc101?
I know it said time to change fuser but that was 60k before the PM so i just reset the counter
But i realy dont know how the fuser could be involved.
Thanks
Lars

I have read it somewhere on this forum that the F.U. could provoke such matters...
Is the mfp standing in a good ventilated place or not?
It could be that the fusing unit is heating up that much that the scanner is getting "overheated". Is the scanner cavity (very) warm just after this code pop's up?

[gestetner tech]

I have read it somewhere on this forum that the F.U. could provoke such matters...
Is the mfp standing in a good ventilated place or not?
It could be that the fusing unit is heating up that much that the scanner is getting "overheated". Is the scanner cavity (very) warm just after this code pop's up?

I could buy that if it was only during copy but it happens when they scan to email , so fuser are on rest temp.
Thanks Lars

[Mark Bbb]

1. Check and clean the scanner mirror(s) and scanner lens.
2. Check and clean the shading plate.
3. Replace the exposure lamp.
4. Replace the LED relay board.
5. Replace the scanner mirror(s) or scanner lens.
If heat is not the issue (which was in my case) than the above guide will help you further on.
Good luck!

[gestetner tech]

1. Check and clean the scanner mirror(s) and scanner lens.
2. Check and clean the shading plate.
3. Replace the exposure lamp.
4. Replace the LED relay board.
5. Replace the scanner mirror(s) or scanner lens.
If heat is not the issue (which was in my case) than the above guide will help you further on.
Good luck!

Check my first post already done all that. + IPU board still the same.

[Bantams]

Did you resolve this I have one doing the same randomly when scanning mostly