Ricoh MPC5000 - Bold print only when printing

[sandmanmac]

PS has already been installed by the way.
Thanks everyone for your help!!!!!

But you're not using the PS driver

[Hadster]

But you're not using the PS driver

We tried PCL6, PCL5, RPCS and PS drivers all with the same result.

[keithxxiii]

How bout changing the settings from vector to raster or vice versa?

[ldharnden]

I feel that this is a driver issue but would like another view. The customer's PCL6 driver seems to be the cause because the RPCS driver doesn't do the bold print AND it seems to be mainly with this particular document. However, I have seen it on other documents. She is VERY picky and likes the PCL6 color better of course! I have seen this on a old MPC3500 as well. Any idea's of how to resolve this issue would be greatly appreciated!

Is it just me or does it look like the "bold" text is a black 4-color build versus just black? I would have her check her document and make sure type settings are not all over the place. This is especially true if she is using Word. Also, I have seen for example, a user using two different versions of a typeface in there document. Even though it is Helvetica they are using a Opentype and a Truetype version. This will most certainly cause very subtle differences in rendering.

[Hadster]

I'm not sure what happened to the rest of this thread but I posted previously the solution. It was her document that was causing the issue. We started pealing away sections of her document until we found out that she a cut and pasted the title which was the cause. 😀

[slimslob]

I'm not sure what happened to the rest of this thread but I posted previously the solution. It was her document that was causing the issue. We started pealing away sections of her document until we found out that she a cut and pasted the title which was the cause. 😀

Some people don't bother with reading the entire tread.