Hello, I have a machine that is different than the rest. Normally, when scanning to email, you just select the destination from the address book list and hit start. On this one when you hit start, it says "sender not specified". Then you have to select the sender tab at the bottom of the screen, and a box that says "do not reply" must be selected in order to send. The customer is complaining because they did not used to have to do this extra step. Their IT guys set up scan to email, and they say they don't know anything about it (there's a shock). The "do not reply" is listed on the address book as an email destination. Before you guys peg me as retarded, in my defense I have never set up scan to email for a customer, just scan to folder. Can anyone tell me how to lose that extra step in the scan to email process? Many thanks.
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