Results 1 to 10 of 10

Thread: MP-2851

  1. #1
    Senior Tech 250+ Posts
    MP-2851


    Join Date
    Apr 2012
    Location
    Brisbane
    Posts
    349
    Rep Power
    28

    MP-2851

    Hey Guys

    here's a head stomper for you,,

    this machine prints beautifully, it scans to email beautifully & you can print out that scan just fine - but COPY?? comes out faded as! same result from ADF or platen copy

    client said it happened suddenly, not gradually

    even after setting everything imaginable to the darkest setting, in service mode, the best i could manage is a far cry from what it should be

    Ricoh MP2851 samples.pdf

    anyone got any suggestions?

    thanks in advance

  2. #2
    Service Manager 2,500+ Posts
    MP-2851

    sandmanmac's Avatar
    Join Date
    Feb 2009
    Location
    Toronto, ON
    Posts
    3,890
    Rep Power
    159

    Re: MP-2851

    Very common. Tons of threads about this
    Replace PCU.
    Yes, I know it would seem that print quality and copy quality should not differ so much, but they do, as the PCU nears the end of its life.
    Last edited by sandmanmac; 07-23-2017 at 11:32 PM.

  3. #3
    Field Supervisor 500+ Posts
    MP-2851


    Join Date
    Oct 2007
    Location
    San Diego, CA
    Posts
    969
    Rep Power
    47

    Re: MP-2851

    Quote Originally Posted by sandmanmac View Post
    Very common. Tons of threads about this
    Replace PCU.
    Yes, I know it would seem that print quality and copy quality should not differ so much, but they do, as the PCU nears the end of its life.
    sandmanmac nailed it, replace pcu

  4. #4
    Retired 10,000+ Posts
    MP-2851

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,228
    Rep Power
    991

    Re: MP-2851

    Return all settings you change to where they were before. Since it happened suddenly, check to see anyone change the original type from Text to Text/Photo. Also clean all mirrors, the face of the lens and the bottom of the glass under the scale. After cleaning cycle the main power off then on to force a white reference scan. If the white reference is off and you are in Text/Photo original setting, you WILL get light image. Unless an original has multiple shades of grey that you need reproduced, i.e. a photo, never use Text/Photo. Blacks will be rendered in grey scale and not high contrast B/W.

  5. #5
    Field Supervisor 500+ Posts
    MP-2851


    Join Date
    Oct 2007
    Location
    San Diego, CA
    Posts
    969
    Rep Power
    47

    Re: MP-2851

    Definitely do all those too, but most of that would affect scans as well.

  6. #6
    Retired 10,000+ Posts
    MP-2851

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,228
    Rep Power
    991

    Re: MP-2851

    Quote Originally Posted by copyaction View Post
    Definitely do all those too, but most of that would affect scans as well.
    Changing default copy function original type to Text/Photo will not affect scans.

    PCU would not change suddenly.

  7. #7
    Senior Tech 250+ Posts
    MP-2851


    Join Date
    Apr 2012
    Location
    Brisbane
    Posts
    349
    Rep Power
    28

    Re: MP-2851

    UPDATE

    a previous repair organisation had attempted to repair the machine and had done the following prior to my attending: (i hope you have your auto-translating glasses on)
    MP-2851 prev work done.pdf

    looks like they fitted a new PCU and a bunch of other stuff - i fitted a new PCU anyway and it made no difference, checked the text/photo bizzo, it was on text only

    naturally the very first thing done is a thorough clean of the optics, slit & platen glasses, white reference plate, exp lamp & reflectors, mirrors, lens and if accessible the CCD face

    told ya it would be a head-stomper

    internal prints perfect
    prints perfect
    scans perfect
    prints the scan perfectly
    copies like a wet paper bag

    i now know what's wrong with it,,,,,

    it's broken!!

  8. #8
    Service Manager 1,000+ Posts
    MP-2851

    Lagonda's Avatar
    Join Date
    Aug 2008
    Location
    Brisbane
    Posts
    1,650
    Rep Power
    71

    Re: MP-2851

    Pull the cover off the lens housing and check that the CCD chip hasn't started to come unglued and isn't sitting parallel to the lens. I've seen this a couple of times on this model. Just a drop of Supaglue does the trick.
    At least 50% of IT is a solution looking for a problem.

  9. #9
    worker drone 250+ Posts
    Join Date
    Dec 2009
    Posts
    460
    Rep Power
    40

    Re: MP-2851

    sp2907 on old machines default is 5 later machines are 6 or 7. Set them to 10 which is the max. It is a line width during copy in different modes.

  10. #10
    Technician
    MP-2851


    Join Date
    Jul 2017
    Location
    Visalia CA
    Posts
    19
    Rep Power
    14

    Re: MP-2851

    Quote Originally Posted by Coptech View Post
    sp2907 on old machines default is 5 later machines are 6 or 7. Set them to 10 which is the max. It is a line width during copy in different modes.
    I can attest to this SP setting.
    Long ago when I started to service these line of Ricoh copiers I just automatically changed the settings of this SP to max.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here