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  1. #1
    Join Date
    Aug 2015
    Los Angeles
    Rep Power

    LDAP Scan to Folder Issue

    Customer's IT people have set up LDAP scanning and when they go to search for scan folders, nothing is coming up. Emails work fine. Will this have to do with their search criteria? Or authentication? I don't have much of any experience with LDAP at all.

    Copiers are MP C4503

  2. #2
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Bakersfield, CA
    Rep Power

    Re: LDAP Scan to Folder Issue

    LDAP normally refers to an authentication protocol. My guess is that LDAP authentication is not properly configured on the MFP. Check the Security Manual for your MFP for instructions on setting up LDAP authentication. It should be on the Documentation CD that came with the MFP. Might be a HTML document. Might require password.


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