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  1. #1
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Ricoh Pro C5100s Error SC626-01

    just came across this error on a barely used Pro C5100. SC626-01. Any help would be great. (DUB Communication Error)

    thanks

  2. #2
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by jtymabel View Post
    just came across this error on a barely used Pro C5100. SC626-01. Any help would be great. (DUB Communication Error)

    thanks
    Quick update. Checked DUB board fuse (ok). Check powder supply 2 fuse (ok). None of the attention led on the machine turn on. Maybe 5v is not present.

    Sent from my SM-G955U using Tapatalk

  3. #3
    Senior Tech 100+ Posts semi's Avatar
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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by jtymabel View Post
    Quick update. Checked DUB board fuse (ok). Check powder supply 2 fuse (ok). None of the attention led on the machine turn on. Maybe 5v is not present.

    Sent from my SM-G955U using Tapatalk
    Check for tiny scrap of paper in draw connector blocks-use a touch/phone

  4. #4
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by semi View Post
    Check for tiny scrap of paper in draw connector blocks-use a touch/phone
    Checked. No paper inside connector...machine will show the code even with the drawer open. ( the drawer is always connected to the machine via a retractable cable, similar to a phone cord)

  5. #5
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Re: Ricoh Pro C5100s Error SC626-01

    Spoke to customer (to get some type of history on the machine) Previous tech installed a new fuser belt and ran machine. Machine showed a sc 626-01. Tech left and never came back. I was referred to customer. Was told to rebuild the fuser. Noticed the belt that had been installed was for a Pro C907. not the right belt. I found the fuser out side the machine. Took it back to the office and rebuilt it. Came back and installed it.

  6. #6
    tecnicofigueroa
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    Re: Ricoh Pro C5100s Error SC626-01

    I have the same problem in a C5100 Pro, there is no problem in fuses, I had a mechanical
    problem in the drawer's padlock system, but it shows error sc 626-01, besides with the
    service menu in the INPUT OUTPUT option I can not activate nothing that has to do with
    the system DRAWER, not even turn on the LEDs, also check the sources of 24 and 5 volts
    respectively, perhaps some paper jam sensor is active or malfunctioning? and this
    prevents the operation of the DRAWER system, any suggestion in this regard I will
    thank you very much

  7. #7
    Retired 10,000+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Re: Ricoh Pro C5100s Error SC626-01

    This thread is about a year old. I would advise that you start a new thread to avoid confusing new information with old. Since you are new here, a bit of advice, many of us do not like grave diggers. You can mine the forum to see if you can find an existing answer to your problem but if the thread is over 6 months old, start a new one. One other thing to avoid, do not end a title with the 5 consecutive letters print. Either upper or lower case. For those of us using computers it causes the thread in print only mode which prevents us from replying

  8. #8
    Senior Tech 100+ Posts bat's Avatar
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    Re: Ricoh Pro C5100s Error SC626-01

    Try this...


    Dokument1.pdf

  9. #9
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    Re: Ricoh Pro C5100s Error SC626-01

    Hello how are you i have problème by m'y ricoh pro c5100s
    For the fist ergo sc488-00 et after thé technicien comme and check we have erro 626-01 please help me

  10. #10
    Service Manager 10,000+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by moustaphards2002 View Post
    Hello how are you i have problème by m'y ricoh pro c5100s
    For the fist ergo sc488-00 et after thé technicien comme and check we have erro 626-01 please help me
    like S;im said .. this thread is years old.

    please start your own NEW thread.

    we don't like grave robbers here.

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