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  1. #1
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Ricoh Pro C5100s Error SC626-01

    just came across this error on a barely used Pro C5100. SC626-01. Any help would be great. (DUB Communication Error)

    thanks


  2. #2
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

    jtymabel's Avatar
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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by jtymabel View Post
    just came across this error on a barely used Pro C5100. SC626-01. Any help would be great. (DUB Communication Error)

    thanks
    Quick update. Checked DUB board fuse (ok). Check powder supply 2 fuse (ok). None of the attention led on the machine turn on. Maybe 5v is not present.

    Sent from my SM-G955U using Tapatalk


  3. #3
    Senior Tech 100+ Posts semi's Avatar
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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by jtymabel View Post
    Quick update. Checked DUB board fuse (ok). Check powder supply 2 fuse (ok). None of the attention led on the machine turn on. Maybe 5v is not present.

    Sent from my SM-G955U using Tapatalk
    Check for tiny scrap of paper in draw connector blocks-use a touch/phone


  4. #4
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

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    Re: Ricoh Pro C5100s Error SC626-01

    Quote Originally Posted by semi View Post
    Check for tiny scrap of paper in draw connector blocks-use a touch/phone
    Checked. No paper inside connector...machine will show the code even with the drawer open. ( the drawer is always connected to the machine via a retractable cable, similar to a phone cord)


  5. #5
    Senior Tech 100+ Posts
    Ricoh Pro C5100s Error SC626-01

    jtymabel's Avatar
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    Re: Ricoh Pro C5100s Error SC626-01

    Spoke to customer (to get some type of history on the machine) Previous tech installed a new fuser belt and ran machine. Machine showed a sc 626-01. Tech left and never came back. I was referred to customer. Was told to rebuild the fuser. Noticed the belt that had been installed was for a Pro C907. not the right belt. I found the fuser out side the machine. Took it back to the office and rebuilt it. Came back and installed it.


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