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  1. #1
    Technician
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    MPC 5503 with SC 665-02

    Hello,

    i have a allmost brandnew MPC 5503 who comes with a SC 665-02 right in the Start-Up-Procedure.

    In the Manual the Code means a Connection Failure between the BCU and the Picture IOB.

    I changed the BCU without success.

    Anybody has an Idea ?

    Cheers
    Roger


  2. #2
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: MPC 5503 with SC 665-02

    Quote Originally Posted by Roger67 View Post
    Hello,

    i have a allmost brandnew MPC 5503 who comes with a SC 665-02 right in the Start-Up-Procedure.

    In the Manual the Code means a Connection Failure between the BCU and the Picture IOB.

    I changed the BCU without success.

    Anybody has an Idea ?

    Cheers
    Roger
    I find when I have issues like that, reseating ALL connections of both PWB's helps.


  3. #3
    Senior Tech 250+ Posts
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    Re: MPC 5503 with SC 665-02

    if it is a new machine as you mentioned, Ricoh needs to take his responsibility and help you out.


  4. #4
    Technician
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    Re: MPC 5503 with SC 665-02

    Hi Folks,

    so i changed the IPU,BCU,EEPROM,IOB and the Harness between the BCU and IOB Board.

    I still have the SC 665-02.When i go in to the SC Mode,everything Comes in Japanese oder Chinese
    Languages.

    Puuuuhhhhh......
    Cheers
    Roger


  5. #5
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: MPC 5503 with SC 665-02

    Does it have lower paper trays or an LCT? If so, take the machine off it / them and try again.

    Computers are serious tools, Michael!

  6. #6
    Field Service Engineer 1,000+ Posts
    MPC 5503  with SC 665-02

    copier tech's Avatar
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    Re: MPC 5503 with SC 665-02

    You could have an issue with the NVRam.

    Have you tried flashing ALL the firmware?

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #7
    Senior Tech 250+ Posts tufbnme's Avatar
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    Re: MPC 5503 with SC 665-02

    Bulletin from Ricoh, hope it helps
    rfg059249.pdf


  8. #8
    Technician
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    Re: MPC 5503 with SC 665-02

    Hello Folks,

    thanks for your Help,but i still have the same Problem.

    When i pull out the Toner Cartriges i can update the Firmware and can enter the Service Mode.
    In this stage ( Toner is out ) when i put the Toner in, the Maschine cant recognize the Cartriges.
    When i restart the Maschine,with the Cartriges pullt IN , i get the SC665-02 again !

    Do you think the Problem is in the 4 ID Chips Board,or maybe the controll-Unit of them ? ( each of this ID-Chips are located at the front of the Toner cartriges,right ? )

    This is realy strange !

    Cheers
    Roger


  9. #9
    Technician
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    Re: MPC 5503 with SC 665-02

    Folks,

    Wonder Happens............

    I changed all the Toner Cartridges and now....the Maschine runs well !!!!!!!

    I dont no why,but it seems that maybe all the Toner Cartridges have some wrong informations on the Chip.

    Now i am checking this Baby......it runs well.

    Thanks for your Input

    Cheers
    Roger


  10. #10
    Copier Combobulator 250+ Posts
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    Re: MPC 5503 with SC 665-02

    Quote Originally Posted by Roger67 View Post
    Folks,

    Wonder Happens............

    I changed all the Toner Cartridges and now....the Maschine runs well !!!!!!!

    I dont no why,but it seems that maybe all the Toner Cartridges have some wrong informations on the Chip.

    Now i am checking this Baby......it runs well.

    Thanks for your Input

    Cheers
    Roger
    My guess is that one or all of the toner bottles had bad RFID chips. Or maybe the machine damaged them. If this problem repeats you may have to look at the RFID sensor board on the machine.


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