Results 1 to 8 of 8
  1. #1
    Senior Tech 100+ Posts johnny32's Avatar
    Join Date
    Oct 2007
    Location
    cork
    Posts
    100
    Rep Power
    35

    mpc 2800 firmware failure

    Hi all
    I have a mpc2800 which in the middle of a remote firmware update the power was lost to the office,. I have turned back on the machine and it just ststes waiting on firmware up date for ip address 192....
    Is there anyway of recovering this or do i need to replace boards nvram etc.
    i do have an nvram in stock in the office but how do i get this to work???

    Thanks

  2. #2
    How'd ya manage that? 1,000+ Posts
    Join Date
    Dec 2009
    Location
    NoneOfYoiurBusinessVille
    Posts
    1,026
    Rep Power
    60

    Re: mpc 2800 firmware failure

    I have recovered remote firmware failures with SD card firmware. May depend on which module failed to load. Sometimes recovery can seem to take a long time, so be patient.

  3. #3
    Retired 10,000+ Posts
    mpc 2800 firmware failure

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,126
    Rep Power
    989

    Re: mpc 2800 firmware failure

    I have been told that you can get a recovery SD card from tech support. It alows the MFP to boot from the SD card so you can restart update.

  4. #4
    Senior Tech 100+ Posts johnny32's Avatar
    Join Date
    Oct 2007
    Location
    cork
    Posts
    100
    Rep Power
    35

    Re: mpc 2800 firmware failure

    Quote Originally Posted by slimslob View Post
    I have been told that you can get a recovery SD card from tech support. It alows the MFP to boot from the SD card so you can restart update.
    Would i need to order that up what is the proceedure

  5. #5
    Retired 10,000+ Posts
    mpc 2800 firmware failure

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,126
    Rep Power
    989

    Re: mpc 2800 firmware failure

    Quote Originally Posted by johnny32 View Post
    Would i need to order that up what is the proceedure
    In the US we had to contact our regional service support rep.

  6. #6
    How'd ya manage that? 1,000+ Posts
    Join Date
    Dec 2009
    Location
    NoneOfYoiurBusinessVille
    Posts
    1,026
    Rep Power
    60

    Re: mpc 2800 firmware failure

    Quote Originally Posted by slimslob View Post
    In the US we had to contact our regional service support rep.
    If I recall correctly the recovery SD was only available for certain products. I have heard no mention of them recently. I have, as already mentioned, been able to resume interrupted updates via regular firmware loaded on a regular SD card. I would at least give that a shot first.

  7. #7
    Service Manager 5,000+ Posts
    mpc 2800 firmware failure

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,531
    Rep Power
    182

    Re: mpc 2800 firmware failure

    Try just updating the engine & system firmware individually via SD card
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
    Senior Tech 100+ Posts johnny32's Avatar
    Join Date
    Oct 2007
    Location
    cork
    Posts
    100
    Rep Power
    35

    Re: mpc 2800 firmware failure

    Thanks all
    managed to get the issue sorted. Turned out the machine wasnt reading either of my two memory cards, bought a new new one and with engine firmware machine updated successfully.
    Thanks for the responses

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here