MP C2003SP

**keithxxiii** · 08-30-2017

We had almost exactly the same issue about 2 years ago. The difference is, the client prints mostly on a cyan background....and eventually depletes cyan toner every 3-5000. Asked the technician to replace the cyan PCDU and also the client to change their templates.

**slimslob** · 08-30-2017

Originally Posted by keithxxiii

We had almost exactly the same issue about 2 years ago. The difference is, the client prints mostly on a cyan background....and eventually depletes cyan toner every 3-5000. Asked the technician to replace the cyan PCDU and also the client to change their templates.

Would not cause the waste toner to fill up quickly.

**Polo-022** · 08-30-2017

Waste toner bottle has been replaced at 16th of June with 95K cl. and 32K bw prints
and at 23rd of Aug. with 107K cl. and 33K bw. It was full at every replacement!!

**tommygun** · 08-30-2017

what is the sp 3-401(fixed toner supply) say
also is the td voltage the same as other 3 colours? sp 3-201
and whats the yellow replenish rate sp 3-044

**mikadonovan** · 08-30-2017

Originally Posted by Polarbear

Print the SMC report and check the coverage counters for the different colours to see how the machine is using the colours.

This is a good idea. You might find out someone has been running flyers or something with a full yellow background without the clients knowledge.

Never assume anything. I have had customers flat out lie to me on multiple occasions, so sad.

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**Polarbear** · 08-30-2017

This is where my comment came from. Client phoned and demanded we check the machine for "toner usage". Printed the report and showed her the figures. Turned out an employee decided (on her own) that hessian print is a lovely background on their fliers. She did not realise that it EATS yellow toner though! Problem solved!

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**copier tech** · 08-30-2017

Originally Posted by copier tech

Your main issue is the colour to B/W ratio, you state "107K color prints and 35K mono" this ratio is beyond this entry level machines design capability, you will have nothing but trouble if they continue doing way more colour than black.

In reply to my own post the issue is obvious!

"Machine has 107K color prints and 35K bw"

**Lagonda** · 08-30-2017

My two bobs worth.....Have you tried another yellow dev unit? May be problem with the dev its self ie. wrong dev or contaminated dev. The toner may not be sticking to the developer particles properly so going straight through into the WTB.