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  1. #1
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    ricoh mpc 3500 ask for toner

    Hi

    my ricoh mpc 3500 constantly ask for toner even when the new cartridge has toner, so i would like to kow if there is any easy way to know if the toner pump is working?

    Thanks


  2. #2
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    Re: ricoh mpc 3500 ask for toner

    First vacuum out the line in the back. Pop out the plastic cork vacuum tone out make sure to remove toner bottle. Be sure to open and close door enough time for toner to circulate. If that dont work replace toner pump. Dont waist your time trying anything else

    Sent from my LGLS676 using Tapatalk


  3. #3
    Service Manager 1,000+ Posts
    ricoh mpc 3500 ask for toner

    Lagonda's Avatar
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    Re: ricoh mpc 3500 ask for toner

    Due to the age of this copier and the known unreliability of the toner pumps I would replace the pump even before I started fault finding.

    At least 50% of IT is a solution looking for a problem.

  4. #4
    Service Manager 2,500+ Posts
    ricoh mpc 3500 ask for toner

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    Re: ricoh mpc 3500 ask for toner

    Quote Originally Posted by Lagonda View Post
    Due to the age of this copier and the known unreliability of the toner pumps I would replace the pump even before I started fault finding.
    Agreed!
    .......and also, being that it's going on 12 years old, don't think for a second that you're the first to ask about the issue.
    There must be over a hundred threads about this (look around!)
    I for one, am tired of talking about it


  5. #5
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    Re: ricoh mpc 3500 ask for toner

    I searched for hours just found 1 "sc 443"

    Sent from my LGLS676 using Tapatalk


  6. #6
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    Re: ricoh mpc 3500 ask for toner

    Let me check the fuse if i can find them

    Sent from my LGLS676 using Tapatalk


  7. #7
    Service Manager 2,500+ Posts
    ricoh mpc 3500 ask for toner

    sandmanmac's Avatar
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    Re: ricoh mpc 3500 ask for toner

    Quote Originally Posted by ISLEVIBES View Post
    I searched for hours just found 1 "sc 443"

    Sent from my LGLS676 using Tapatalk
    Quote Originally Posted by ISLEVIBES View Post
    Let me check the fuse if i can find them

    Sent from my LGLS676 using Tapatalk
    Dude...you're mixing up your threads !


  8. #8
    Retired 5,000+ Posts slimslob's Avatar
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    Re: ricoh mpc 3500 ask for toner

    Change SP 3045 to 1. If this allows the machine to function and there is no decline in image density, you have a problem with the RFID system. Otherwise either the toner pump is bad or the toner out sensor on the back of the nozzle assembly is bad.


  9. #9
    Field Service Engineer 1,000+ Posts
    ricoh mpc 3500 ask for toner

    copier tech's Avatar
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    Re: ricoh mpc 3500 ask for toner

    A quick & simple way to check the toner pump is to swap it with another colour, the pipe is a slightly different shape but fits fine, it will enable you to quickly identify if the pump is faulty.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  10. #10
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    Re: ricoh mpc 3500 ask for toner

    Quote Originally Posted by slimslob View Post
    Change SP 3045 to 1. If this allows the machine to function and there is no decline in image density, you have a problem with the RFID system. Otherwise either the toner pump is bad or the toner out sensor on the back of the nozzle assembly is bad.
    Thanks

    3045 to 1 makes the copier work, as far as I can understand it only deactivates the end toner message, but whatever was causing the message is still present, as [QUOTE=slimslob;575161] said it can be the RFID card or i think the actual chip in the cartridge.

    Image 011.jpg

    PD: I am not in the states so these old machines are pretty common here (in South America) you can even find copiers like aficio 500 or 700.

    Thaks for everything


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