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  1. #1
    Service Manager 1,000+ Posts
    MPC5501 Photoconductor Unit Not Set   Black

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    MPC5501 Photoconductor Unit Not Set Black

    Had a tech swapping drums and DV units and we think he swapped wrong ones. Now machine says the Photoconductor is not set BLACK

    Looking at them they all look the same. Any idea how to tell which DV unit and DRUM are for the MPC5501?


    Sorry for the bonehead move here guys!


  2. #2
    Field Supervisor 500+ Posts
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    Re: MPC5501 Photoconductor Unit Not Set Black

    should be able to look at the dv unit to see what color it is. the message is usually associated with the connector on back side has been modified (when someone converts a k to a color drum). if the tech swapped wires on the k unit, trying to use it as a k unit, it will give that message.


  3. #3
    Service Manager 1,000+ Posts
    MPC5501 Photoconductor Unit Not Set   Black

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    Re: MPC5501 Photoconductor Unit Not Set Black

    No swapping of wires. Just had a bunch of dv units and drums that we swap around and now they are mixed up and physically looking at them tells us nothing. There is no number we can find on the actual unit. Any other ideas?


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: MPC5501 Photoconductor Unit Not Set Black

    Message will also occur if the connector between the drum unit and the development unit is not fully plugged in.


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