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MP C4501 not waking up
Hello
I have an MP C4501 that is refusing to wake up after going to sleep...
First thing I did was update firmware, which made no difference.
Then I replaced the control panel, checked connections to control panel and BCU etc.. but still no joy.
Anyone have any suggestions before I try BCU ?
Could it be power supply perhaps?
Thanks
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Re: MP C4501 not waking up
Assuming you have updated the PowerSaving Sys to F.19, try disabling STR (Suspend-to-RAM), cycle the power off / on and give it a test.
SP 5191-001 to 0
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Re: MP C4501 not waking up
Hello Cipher
Thanks for the suggestion.. that seems to have resolved it.
What is the reasoning behind this causing a problem?
Thanks
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Re: MP C4501 not waking up
STR has been known to be a little bit temperamental on some Ricoh controllers depending on the peripheral configuration.
Sometimes a firmware update can fix it, but the workaround is just to disable the feature which is enabled by default.
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Re: MP C4501 not waking up
Thanks for the update, machine now seems fine.
I'll add this to our list of issues we've not seen for future reference.
Thanks again.
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