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  1. #1
    Field Supervisor 500+ Posts digicor's Avatar
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    Incompatible usb cable ? MPC300

    This message is on the machine, it wont come to ready, print or fax,Client does not have any usb hooked to it, I disconnected the fax board, same message, i disconnected the USB cable from the board in the back, same message
    anyone have this happen and what fixed it?
    thanks


  2. #2
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Incompatible usb cable ? MPC300

    Cable no, device yes on some older models with a USB slot for scanning. The small PCB the the connector was mounted on was defective.


  3. #3
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: Incompatible usb cable ? MPC300

    remedy?


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Incompatible usb cable ? MPC300

    Quote Originally Posted by digicor View Post
    remedy?
    For me since the customer was not using the scan to USB and did not want to pay for a new board, I just disconnected it.


  5. #5
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: Incompatible usb cable ? MPC300

    ok kool thanks ill just do that , your talking about the usb on the panel correct? i cant disconnect the one on the print controller,


  6. #6
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Incompatible usb cable ? MPC300

    Quote Originally Posted by digicor View Post
    ok kool thanks ill just do that , your talking about the usb on the panel correct? i cant disconnect the one on the print controller,
    What I was working on was an older machine that had a USB connector on the left side panel near the front. Can't remember the model. It was over a year ago.


  7. #7
    Field Supervisor 500+ Posts digicor's Avatar
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    Re: Incompatible usb cable ? MPC300

    yeah thats it , thanks for the heads up


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