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  1. #1
    Service Manager 1,000+ Posts
    Mpc4502 fax install trouble

    mrfuser's Avatar
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    Mpc4502 fax install trouble

    Brand new fax kit installed and machine hangs at Please Wait. If we remove it then machine boots just fine.

    any ideas?


  2. #2
    Service Manager 1,000+ Posts
    Mpc4502 fax install trouble

    Lagonda's Avatar
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    Re: Mpc4502 fax install trouble

    Quote Originally Posted by mrfuser View Post
    Brand new fax kit installed and machine hangs at Please Wait. If we remove it then machine boots just fine.

    any ideas?
    I cant remember if a '02 fax had a separate MBU board piggybacked on the FCU as they used to cause trouble if it wasn't seated firmly. Also check that the battery jumper is set to ON.

    At least 50% of IT is a solution looking for a problem.

  3. #3
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    Re: Mpc4502 fax install trouble

    have you activated battery?

    check also contact are ok.


  4. #4
    Service Manager 1,000+ Posts
    Mpc4502 fax install trouble

    mrfuser's Avatar
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    Re: Mpc4502 fax install trouble

    Does anyone know which jumper works for the battery it says nothing about that on install guide


  5. #5
    Trusted Tech 50+ Posts DRichard's Avatar
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    Re: Mpc4502 fax install trouble

    Quote Originally Posted by mrfuser View Post
    Brand new fax kit installed and machine hangs at Please Wait. If we remove it then machine boots just fine.

    any ideas?
    If jumper is set and connectors are all securely seated, FCU is the likely culprit. Unusual but not unheard of.


  6. #6
    Senior Tech 100+ Posts
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    Re: Mpc4502 fax install trouble

    Its the jumper next to the batteries. If you look close you can see an off and on on the pcb


  7. #7
    Senior Tech 100+ Posts
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    Re: Mpc4502 fax install trouble

    Quote Originally Posted by mrfuser View Post
    Does anyone know which jumper works for the battery it says nothing about that on install guide
    Item 4 of the installation procedure.


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