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  1. #1
    Senior Tech 100+ Posts semi's Avatar
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    Scanning file security settings tab greyed out MP C 3504

    Hi,customer wants to encrypt pdf files (scan to folder),the security settings tab is greyed out when the select file type/name.
    Set the machine back to original factory settings,still the same,spend 2 hours trying to figure this out-any guru's out there know I'what I'm missing?
    Normal scanning works fine/network ok,logged in as admin etc,got to be something simple!!!???

  2. #2
    Retired 10,000+ Posts
    Scanning file security settings tab greyed out MP C 3504

    slimslob's Avatar
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    Re: Scanning file security settings tab greyed out MP C 3504

    I might be wrong but I believe that you need to select PDF/A as the file type.

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