Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 7 of 7

Thread: Error code e-49

  1. #1
    Senior Tech 100+ Posts hosennet's Avatar
    Join Date
    Mar 2007
    Posts
    127
    Rep Power
    0

    Error code e-49

    Firmware download display error E-49
    Any ideas



    Regards


  2. #2
    Technician scully's Avatar
    Join Date
    Mar 2006
    Posts
    46
    Rep Power
    25
    Machine Model ??

    John
    Uk


  3. #3
    Senior Tech 100+ Posts hosennet's Avatar
    Join Date
    Mar 2007
    Posts
    127
    Rep Power
    0
    Quote Originally Posted by scully View Post
    Machine Model ??

    John
    Uk


    Aficio 3045


  4. #4
    Technician scully's Avatar
    Join Date
    Mar 2006
    Posts
    46
    Rep Power
    25
    Not really sure of the error you have.
    Has the Machine reported any other Info either Display message or SC Code ?
    John
    Uk


  5. #5
    Trusted Tech 50+ Posts
    Join Date
    Aug 2008
    Posts
    70
    Rep Power
    20
    The E49 code can be cleared by doing the following:
    1. press the "clear modes" key
    2. press the number "1,4,3" keys
    3. press the "clear/stop" key 3 times
    4. reboot
    5. enable firmware updating by changing SP5886 (this can be changed from Web Image monitor but I don't remember where)
    6. try updating firmware again

    Executing SP5801-3 will work also but will reset alittle more than you probably need.


  6. #6
    Senior Tech 100+ Posts hosennet's Avatar
    Join Date
    Mar 2007
    Posts
    127
    Rep Power
    0
    Thanks you LVSB

    Because some info don't post on the this forum

    can you change your message please

    Best regards


  7. #7
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
    Join Date
    Apr 2008
    Posts
    3,264
    Rep Power
    74
    Looks like the customer has disabled firmware update using Web Image Monitor. Next time you visit this machine, log in using WIM and see if the function has been disabled again. If it has, give the customer a swift kick in the nuts (or foof if it's a bird) and ask them politely not to do it again.

    Computers are serious tools, Michael!

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here