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  1. #1
    Senior Tech 250+ Posts
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    Did I screw my developer change up?

    Today I did my first developer change on a MP2852 and I have a feeling something went wrong. After replacing it I went into the initialization and hit execute it didn't do anything and I seemed to have locked the screen some how. I couldn't exit or select anything on the screen so I shut off the copier and started it up again. I went back in and the 3XXX was grayed out so I couldn't do the initialization again. Any ideas of what I could have done? The copies were fine but I am afraid after a few thousand copies something might show up. Since I mostly do Canon and some Kyocera I haven't had to deal with developer for ages. It seems like dial up to me now.

  2. #2
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: Did I screw my developer change up?

    Sounds like the machine / software crashed on you.

    A new pack of dev has the correct amount of toner in it.

    It should of churned the dev for a minute or two until the TD sensor reached the optimal reference voltage value.

    Once the machine adds toner or you do some printing it's pointless initializing dev as the reference reading would no longer be accurate and it may end up over or under toning as a result.

    But on this particular model range it's not the end of the world.
    If the print quality looks fine I'd say leave it alone.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

  3. #3
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    Did I screw my developer change up?

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    Re: Did I screw my developer change up?

    Quote Originally Posted by campy View Post
    I went back in and the 3XXX was grayed out so I couldn't do the initialization again.
    SP 3xxx (Process) is 'grayed out" because it doesn't exist on these.
    Dev initialization is, and always has been, SP2801 anyway, so I'm not sure what you were trying to set
    Last edited by sandmanmac; 10-27-2017 at 03:44 AM.

  4. #4
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    Re: Did I screw my developer change up?

    I am sure dev init is 2801

  5. #5
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    Did I screw my developer change up?

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    Re: Did I screw my developer change up?

    You most likely tried to run developer initialization before the 2852 had finished the power on sequence.

  6. #6
    Service Manager 5,000+ Posts
    Did I screw my developer change up?

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    Re: Did I screw my developer change up?

    Yes use SP2801.

    Maybe a print job was sent to the machine?

    Always unplug network cable when working on any copier really.
    Let us eat, drink, and be merry, because tomorrow we may die!

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  7. #7
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    Re: Did I screw my developer change up?

    I am trying to do this from memory so I may have made a mistake in what I did or did not do. I thought I locked myself out of the 3xxx for some reason. Can someone tell me the wisdom of Ricoh not putting how to get into SP mode in the manual? It says ask your supervisor, which I think is the dumbest thing I ever heard in this business.

  8. #8
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: Did I screw my developer change up?

    Quote Originally Posted by campy View Post
    Can someone tell me the wisdom of Ricoh not putting how to get into SP mode in the manual?
    If you had done a more recent Ricoh training coarse then you would know.

    I think that's why they do it, it supplements official training.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

  9. #9
    Copier Combobulator 500+ Posts
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    Re: Did I screw my developer change up?

    Quote Originally Posted by campy View Post
    I am trying to do this from memory so I may have made a mistake in what I did or did not do. I thought I locked myself out of the 3xxx for some reason. Can someone tell me the wisdom of Ricoh not putting how to get into SP mode in the manual? It says ask your supervisor, which I think is the dumbest thing I ever heard in this business.
    Because the code for SP mode is SOOPER SEEKRIT information of course! I mean sure you can find it with less than 15 mins of internet searching, but bless their hearts they really try to hide it.

    With the 52s especially I've found that if you don't close the frond door once you are in SP mode and wait for the machine to warm up all the way and beep for readiness it will lock up like you described when you try to initialize the developer. If it happens just turn the machine off, open the front door again, and try again.

  10. #10
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: Did I screw my developer change up?

    Yeah general good practice is too unplug the network and fax cable, power up and wait a couple of minutes until it shows ready and any print engine movement has stopped.

    I also still remove the toner and toner hopper until the dev initialization procedure is complete (like I said you don't want it adding any additional toner).
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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