Results 1 to 9 of 9
  1. #1
    Field Supervisor 500+ Posts
    Ricoh MP2851 cassettes no lift

    blazebusiness's Avatar
    Join Date
    Apr 2010
    Location
    From NY--- live in San Diego , Ca.
    Posts
    829
    Rep Power
    27

    Ricoh MP2851 cassettes no lift

    Got a Ricoh MP 2851 with 2 cassettes. Neither cassette will lift paper and display shows paper empty. Sometimes you get a reseat cassette message. No lifter movement in either cassette. Suspect a board issue (IOB or BICU) as both cassettes failed at the same time after customer moved machine and plugged it into an overloaded power strip with about 5 other things plugged into the strip. Bypass works fine. The rest of the machine functions normally.

    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  2. #2
    Service Manager 1,000+ Posts Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    1,042
    Rep Power
    16

    Re: Ricoh MP2851 cassettes no lift

    double check tray lift motors ( white ) ... then check the board

    this is assuming there is no paper in the tray switches ( back of tray ) and all sensors have been checked


  3. #3
    Senior Tech 100+ Posts
    Join Date
    Jun 2009
    Location
    /Florida
    Posts
    235
    Rep Power
    20

    Re: Ricoh MP2851 cassettes no lift

    In output check you can tell it manual to lift paper tray

    5804 Output Check
    11 1st Paper Tray Up Upper paper lift motor (Up)
    12 1st Paper Tray Down Upper paper lift motor (Down)
    13 2nd Paper Tray Up Lower paper lift motor (Up)
    14 2nd Paper Tray Down Lower paper lift motor (Down)


  4. #4
    Senior Tech 100+ Posts
    Join Date
    Jun 2009
    Location
    /Florida
    Posts
    235
    Rep Power
    20

    Re: Ricoh MP2851 cassettes no lift

    I just double check you can pull cassettes out and turn motors on and off in output check.


  5. #5
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    7,000
    Rep Power
    151

    Re: Ricoh MP2851 cassettes no lift

    Check the paper size switch. One section of it is used to detect whether the cassette is pushed all the way in.


  6. #6
    Senior Tech 1,000+ Posts
    Ricoh MP2851 cassettes no lift

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    1,931
    Rep Power
    48

    Re: Ricoh MP2851 cassettes no lift

    Quote Originally Posted by blazebusiness View Post
    Sometimes you get a reseat cassette message.
    I had this on a c5502 which locked the machine up. I ended up having to replace the #1 feed unit (not detecting up position on the lift plate).

    NEVER ASSUME ANYTHING

  7. #7
    Technician
    Join Date
    Aug 2016
    Location
    prince george
    Posts
    21
    Rep Power
    3

    Re: Ricoh MP2851 cassettes no lift

    on these mp2851 mp3351 if you remove the back panel you will see there is a small switch that gets activated when you slide the cassette in. they are bad for coming loose and not reading correctly. this will cause cassette not to lift. ricoh has actually come out with a sticky plastic piece that you attach to the bracket to keep switch feet from being able to collapse and slip out of bracket. only tray 1 and 2 have this switch so it would explain your issue.


  8. #8
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    7,000
    Rep Power
    151

    Re: Ricoh MP2851 cassettes no lift

    Quote Originally Posted by tnelson View Post
    on these mp2851 mp3351 if you remove the back panel you will see there is a small switch that gets activated when you slide the cassette in. they are bad for coming loose and not reading correctly. this will cause cassette not to lift. ricoh has actually come out with a sticky plastic piece that you attach to the bracket to keep switch feet from being able to collapse and slip out of bracket. only tray 1 and 2 have this switch so it would explain your issue.
    Usually when I have had that switch come loose, the flag gets broken off or the bracket it is mounted on get bent, it affects auto size detect of the paper width, i.e. LT LEF is detected as HLT SEF, paper lift pressure. Should someone manually set the paper size in User Tools, the lift pressure will still be for the narrower paper and frequent feed failures will occur.


  9. #9
    Senior Tech 1,000+ Posts
    Ricoh MP2851 cassettes no lift

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    1,931
    Rep Power
    48

    Re: Ricoh MP2851 cassettes no lift

    Quote Originally Posted by mikadonovan View Post
    I had this on a c5502 which locked the machine up. I ended up having to replace the #1 feed unit (not detecting up position on the lift plate).
    Disregard this post.I had a mental model malfunction.

    NEVER ASSUME ANYTHING

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here