Results 1 to 6 of 6

Thread: c5502 fax isuue

  1. #1
    Senior Tech 1,000+ Posts
    c5502 fax isuue

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    1,931
    Rep Power
    48

    c5502 fax isuue

    thumbnail (1).jpgMorning, All. I have a network error on the Fax on this machine. I have never seen this on the fax. Anyone run into this before?

    NEVER ASSUME ANYTHING

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Jul 2010
    Location
    Buffalo, NY
    Posts
    212
    Rep Power
    18

    Re: c5502 fax isuue

    Is fax forwarding set up? Maybee the fax didnt get forwarded...


  3. #3
    Service Manager 1,000+ Posts Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    1,039
    Rep Power
    16

    Re: c5502 fax isuue

    are they on an analog line or VoIP? I have seen that on a VoIP system... resetting the router took care of it .


  4. #4
    Senior Tech 1,000+ Posts
    c5502 fax isuue

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    1,931
    Rep Power
    48

    Re: c5502 fax isuue

    A reboot took care of the issue, although the phone jack plate hanging out of the wall supported only by the wires is not helping the situation.

    NEVER ASSUME ANYTHING

  5. #5
    Technician
    Join Date
    Nov 2012
    Location
    Venezia
    Posts
    35
    Rep Power
    11

    Re: c5502 fax isuue

    Go to fax Features Search parameter setting, the change switch 21 bit 6 from 1to 0
    Reboot the Copy machine

    Inviato dal mio RAINBOW JAM 4G utilizzando Tapatalk


  6. #6
    Service Manager 2,500+ Posts
    c5502 fax isuue

    sandmanmac's Avatar
    Join Date
    Feb 2009
    Location
    Toronto
    Posts
    2,560
    Rep Power
    70

    Re: c5502 fax isuue

    Quote Originally Posted by JOLYNAR View Post
    Go to fax Features Search parameter setting, the change switch 21 bit 6 from 1to 0
    Reboot the Copy machine

    Inviato dal mio RAINBOW JAM 4G utilizzando Tapatalk
    Agree!
    The message will probably return. I've seen this 2 or 3 times in my life. No other issues with the machine. All network settings were correct. Message kept returning after a day or 2.
    Turned of "display network errors" as Jolynar said, and it never comes back



Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here