So, I visited the customer today, and started by just disabling ECM. No luck.
Then I went through and changed all of the suggested Bit switches. No luck
.
I sent faxes from another line in the office, and they were received. I had a colleague send me a fax, and got that one too.
If this mahcine was located anywhere else, it might never even be an issue, But they receive most of their faxes from one particular government office, and it just won't receive it. I can't be sure if they're the only one it can't recive from, but it receives without issue for most other senders at least. I don't think it's a VOIP issue, but I do know it's a computer they're sending from.
The machine picks up, and says "receiving" but it never does, and the sender receives a 'no answer' message.
I re-connected their old mahcine in between one of the redial attempts from the sender and it worked fine.
I've made arrangements to pick up another fax board, but I'm not
oozing with confidence that it'll make any difference, sicne it works most of t
This is a new one for me, and it doesn't make much sense, and I'm open to any other ideas, before I go back.
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