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  1. #1
    Trusted Tech 50+ Posts vga_man's Avatar
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    ricoh mpc4000 toner supply problem

    hello!
    there is a problem with ricoh mpc400 with toner supply "Not Original Toner",
    changed pump, tube and bottle then tried sp 5804 checked bk pump and bottle when toner relay motor is working
    seems that there are no toner fills >>> any Ideas?


  2. #2
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: ricoh mpc4000 toner supply problem

    Quote Originally Posted by vga_man View Post
    hello!
    there is a problem with ricoh mpc400 with toner supply "Not Original Toner",
    changed pump, tube and bottle then tried sp 5804 checked bk pump and bottle when toner relay motor is working
    seems that there are no toner fills >>> any Ideas?
    ASSUMING that they are not 3rd party toners .. start looking to the boards.. my guess it IS a 3rd party toner, and the chip wasn't changed or just a bad chip


  3. #3
    Field Supervisor 500+ Posts
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    Re: ricoh mpc4000 toner supply problem

    on ricoh, if a toner bottle is removed early, another put in, then the original put back in, it confuses the machine. ive caused that myself troubleshoot toner supply issues.


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: ricoh mpc4000 toner supply problem

    Bad or non Genuine Ricoh RFID chip on the toner bottle. Could also occur if you try refill Ricoh bottles.


  5. #5
    Field Supervisor 500+ Posts
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    Re: ricoh mpc4000 toner supply problem

    Quote Originally Posted by LNorris View Post
    on ricoh, if a toner bottle is removed early, another put in, then the original put back in, it confuses the machine. ive caused that myself troubleshoot toner supply issues.

    Same here. It is best to just let the toner run out completely. When the next change happens, the message will go away.


  6. #6
    Trusted Tech 50+ Posts vga_man's Avatar
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    Re: ricoh mpc4000 toner supply problem

    Thank you All for your answers :-)
    There is a box here in Egypt, which can reset chip counter.
    Sorry friends for my bad English


  7. #7
    Retired 5,000+ Posts slimslob's Avatar
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    Re: ricoh mpc4000 toner supply problem

    Quote Originally Posted by vga_man View Post
    Thank you All for your answers :-)
    There is a box here in Egypt, which can reset chip counter.
    Sorry friends for my bad English
    The more a chip is "reset" the more likely it is that it will fail.


  8. #8
    Trusted Tech 50+ Posts vga_man's Avatar
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    Re: ricoh mpc4000 toner supply problem

    Replaced nozzle, error still shown...
    REPLACED Toner hopper for the four colors seems that it's working


  9. #9
    Trusted Tech 50+ Posts vga_man's Avatar
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    Re: ricoh mpc4000 toner supply problem

    Quote Originally Posted by slimslob View Post
    The more a chip is "reset" the more likely it is that it will fail.
    I agree with you 100%


  10. #10
    Senior Tech 1,000+ Posts
    ricoh mpc4000 toner supply problem

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    Re: ricoh mpc4000 toner supply problem

    Sp 5051, set to off. (toner refill detection)

    NEVER ASSUME ANYTHING

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