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  1. #11
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: MPc3002 Scan to Email with Gmail

    Quote Originally Posted by tufbnme View Post
    Google states that it can be either SSL or TLS. It does not state only TLS. I have it working with a C4503, port 465 SSL only
    I had a 3002 recently stop working with Gmail, updated the network firmware cured it.

  2. #12
    Senior Tech 250+ Posts tufbnme's Avatar
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    Re: MPc3002 Scan to Email with Gmail

    Thanks, all the FW is up to date.

  3. #13
    Senior Tech 250+ Posts tufbnme's Avatar
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    Re: MPc3002 Scan to Email with Gmail SOLVED

    Went back to customer today and the machine would not connect to server. Finally found that the customer had changed the default gateway on his router and didn't bother to mention it. Set the gateway and...boom works.
    Merry Christmas

  4. #14
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    Re: MPc3002 Scan to Email with Gmail

    Quote Originally Posted by zed255 View Post
    Ensure that the gmail account allows 'less secure applications'. Set that in the security preferences of the gmail account.
    danger - so how can is set more secure and still work?

    do I need a current certificate if using SSL?

  5. #15
    Service Manager 2,500+ Posts
    MPc3002 Scan to Email with Gmail

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    Re: MPc3002 Scan to Email with Gmail

    Quote Originally Posted by nwerle View Post
    danger - so how can is set more secure and still work?

    do I need a current certificate if using SSL?
    As stated in my 2nd reply in this thread nearly 2 years ago, create an app password in your Gmail security settings, and use that for authenticating the machine. If that doesn't work, a F/W update on the machine may be necessary. Consider yourself warned NOT to ask for the F/W here.

  6. #16
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    Re: MPc3002 Scan to Email with Gmail

    Quote Originally Posted by sandmanmac View Post
    As stated in my 2nd reply in this thread nearly 2 years ago, create an app password in your Gmail security settings, and use that for authenticating the machine. If that doesn't work, a F/W update on the machine may be necessary. Consider yourself warned NOT to ask for the F/W here.
    in gmail - fine
    but on Ricoh - i have gmail account password - is app password something different?

    im asking for the Firmware - (not really)

  7. #17
    Service Manager 2,500+ Posts
    MPc3002 Scan to Email with Gmail

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    Re: MPc3002 Scan to Email with Gmail

    Quote Originally Posted by nwerle View Post
    in gmail - fine
    but on Ricoh - i have gmail account password - is app password something different?

    im asking for the Firmware - (not really)
    Check please...I'm done here.
    I'm unsubscribing from this thread - effective immediately.
    Someone else can take it from here if they want..........

  8. #18
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    Re: MPc3002 Scan to Email with Gmail

    Quote Originally Posted by sandmanmac View Post
    Check please...I'm done here.
    I'm unsubscribing from this thread - effective immediately.
    Someone else can take it from here if they want..........
    you get check TWIT when you provide a service

  9. #19
    Senior Tech 250+ Posts tufbnme's Avatar
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    Re: MPc3002 Scan to Email with Gmail

    Old thread from 2017. Problem is waaaaaay over.

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