Hi Fellow Tech's,
I have a strange fault on a Ricoh Mpc4504SP - When a print job is sent to the device when in sleep mode the machine does not recover (locks up). Screen remains black with blue light on but no print is ejected, touching the screen also does not work. Even the main power switch on does not respond so the only way to reset the device is to physically unplug it. Other functions work fine i.e COPY, SCAN. The client has 2 devices, the other machine works fine.
I have updated all firmware levels on the device and Cheetah Op Panel - Still happens. A Controller has been ordered.
Has anyone seen this and got a fix? Or does anyone know if you can switch sleep mode OFF!!?
Cheers
Batman76
Bookmarks