SC101-02 - MPC2004SP

**MunsterTech** · 01-08-2018

Hi guys,

have a customer with a Ricoh MPC2004 SP, intermittently they get the error SC101-02, looking at previous posts on different models that it could be a Lamp / mirror issue, white plate? No time on these machines at all, any ideas or has anyone come across this on this model?

tks

**slimslob** · 01-08-2018

Have you checked the service manual?

**MunsterTech** · 01-08-2018

yes, as i said no experience on these machines at all, so wondered if anyone had a known fix.

LED Error (LED illumination adjustment)

LED error was detected.

Connector defective (disconnected, loose)

Scanner Carriage defective

IPU defective

Harness defective

BCU defective

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

Reconnect the following connectors;

Scanner Carriage - IPU harness (FFC)

SBU - LEDB harness (FFC)

IPU- BCU harness

Check the white reference seal that attached back of sheet-through exposure glass. Replace the sheet-through exposure glass, if dirty or damaged.

Replace the Scanner Carriage.

Replace the IPU.

Replace the following harnesses;

Scanner Carriage - IPU harness (FFC)

IPU - BCU harness

Replace the BCU.

To be honest, some of the terminology and wording, is totally different to what I am used to in Canon

**jonhiker** · 01-09-2018

There is a ribbon cable connector from the lamp board to the IPU. It is pretty easy to see once you take the glass off and then move the lamp out. Reseat that cable at both ends. Be very careful with the connector, it is just plastic.

**anothertech** · 06-27-2019

Any follow up on this, what was the fix?

**MunsterTech** · 06-27-2019

Originally Posted by anothertech

Any follow up on this, what was the fix?

I replaced the scan lamp and ribbon cable from lamp to board. Haven't seen it since

**Codex** · 07-06-2019

If i'm right there is a bulletin for that, it depends on the grease distribution on the center scanner rail.Check if the grease is only on top of the rail or all around.

**anothertech** · 07-06-2019

Originally Posted by Codex

If i'm right there is a bulletin for that, it depends on the grease distribution on the center scanner rail.Check if the grease is only on top of the rail or all around.

I don't see a bulletin on this, if there is one, could you provide the bulletin number please?