Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3
  1. #1
    Senior Tech 250+ Posts
    Join Date
    Mar 2009
    Posts
    287
    Rep Power
    35

    MP 4000b Scan to folder issue

    Hi all
    I have peculiar issue with MP 4000b. I tried to set up Scan to Folder as mentioned below.
    Configured my Laptop (IP+Folder+Shared to all+User name+Password)
    connected laptop to machine using crossover cable.
    Set IP+Subnet for machine accordingly.
    Machine pings, prints and I am also able to connect to machine using internet browser.

    When i press Scanner button, screen pops up shows all required options (e-mail, Folder, manual entry etc)
    So I presume that scanner SD card is installed.
    When I go to Admin Menu and address book management, sequence is as follows -
    New program, Name given as SCAN, ok, then folder select, browse network, Workgroup displayed, My laptop & machine appeared, touched my Laptop icon, prompt for Login user & password appears, entered both correctly,
    "Connection to machine failed, check the path" displayed.

    WHEN I DO SAME CONFIGURATION AND SETTING ON OTHER MACHINES IT WORKED PERFECTLY BUT THERE ARE 3 MACHINES WHICH REFUSES TO CONNECT.
    I ALSO TRIED WITH TWAIN DRIVER THROUGH ADOBE ACROBAT WITH NO LUCK. IT RETURNS THE MESSAGE "SCANNER NOT FOUND'.
    So somebody please suggest how I can proceed. I really do not know what I am missing.
    ONE THING I NEED TO MENTIONED, ALL THESE MACHINES ARE USED, RECONDITIONED.
    Thank you in advance

  2. #2
    Service Manager 2,500+ Posts
    MP 4000b Scan to folder issue

    sandmanmac's Avatar
    Join Date
    Feb 2009
    Location
    Toronto, ON
    Posts
    3,890
    Rep Power
    159

    Re: MP 4000b Scan to folder issue

    No mention of the OS you're using
    Kind of important....
    F/W update will be necessary to scan to Win 8/10

  3. #3
    Senior Tech 250+ Posts
    Join Date
    Mar 2009
    Posts
    287
    Rep Power
    35

    Re: MP 4000b Scan to folder issue

    Quote Originally Posted by sandmanmac View Post
    No mention of the OS you're using
    Kind of important....
    F/W update will be necessary to scan to Win 8/10
    Sorry My Mistake, its win 7 professional and all the protocols on machine are enable except ipv6.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here