Good day
We have this box at a customer, complete with LCT. The customer called to say they had a misfeed, and after recovering the misfeed, the device insists that there is a cover open, complete with graphic on the display - but without telling which cover.
The field tech did his best to faultfind this problem, including upgrading all the firmware, and disconnecting all the peripherals (including the ADF) to try and isolate the fault.
Still we are at a loss....
Has anyone seen something similar on this range and managed to fix it?
It sounds to me like a logic problem, as opening and closing the LCT doors causes it to cycle, but no warnings reflect on the display....??
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