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  1. #1
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    Ricoh 3045, User Tools lockout

    I am working on a Ricoh 3045 and I wanted to change some settings in user tools, the message I got was "you do not have privileges to use this function" , all I wanted to do was to change copier output to internal tray. I have never seen this message, where can I go the service mode to change this, I have looked in the service manual and I have not found the setting to change. Any help would be appreciated.

  2. #2
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Ricoh 3045, User Tools lockout

    First try hard power reset and see if you still have issue.

  3. #3
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    Ricoh 3045, User Tools lockout

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    Re: Ricoh 3045, User Tools lockout

    have you tried login in thru the WIM?

  4. #4
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    Ricoh 3045, User Tools lockout

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    Re: Ricoh 3045, User Tools lockout

    You may need to be logged in as the proper Administrator.

  5. #5
    Senior Tech 2,500+ Posts
    Ricoh 3045, User Tools lockout

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    Re: Ricoh 3045, User Tools lockout

    Turn off authentication in user tools>system settings>administrator tab
    NEVER ASSUME ANYTHING

  6. #6
    Trusted Tech 50+ Posts hossam's Avatar
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    Re: Ricoh 3045, User Tools lockout

    Login as supervisor and password=password, then Turn off authentication in user tools>system settings>administrator tab

  7. #7
    Retired 10,000+ Posts
    Ricoh 3045, User Tools lockout

    slimslob's Avatar
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    Re: Ricoh 3045, User Tools lockout

    Quote Originally Posted by hossam View Post
    Login as supervisor and password=password, then Turn off authentication in user tools>system settings>administrator tab
    Only if someone has changed the supervisor password to password.

  8. #8
    Trusted Tech 50+ Posts hossam's Avatar
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    Re: Ricoh 3045, User Tools lockout

    Quote Originally Posted by slimslob View Post
    Only if someone has changed the supervisor password to password.
    i can't remember it!
    maybe it's = blank, right?

  9. #9
    Trusted Tech 50+ Posts hossam's Avatar
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    Re: Ricoh 3045, User Tools lockout

    BTW
    i'm just trying to help!

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