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  1. #1
    Field Supervisor 500+ Posts Codex's Avatar
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    MP 9000, intermittent Black stripes on prints and copies

    Hello

    We have a MP 9000 with a strange problem, sometimes during print jobs the machine prints a sheet with random black stripes , we found no logic behind this because it prints the sheet randomly, sometimes after 5, sometimes after 500 prints, already swapped Hard drives, and changed every switch or network cable in the room, because we thought it was a kind of interference, but nothing....any ideas??



    20180202_155031.jpg
    Memento Audere Semper

  2. #2
    Senior Tech 100+ Posts
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Looks like a laser issue to me. Polygon doing weird stuff. Check in the SC's log if any laser codes have been generated.

  3. #3
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    MP 9000, intermittent Black stripes on prints and copies

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    Re: MP 9000, intermittent Black stripes on prints and copies

    Seen similar with board problems. BCU, IPU, Controller

  4. #4
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Have you swopped controller memory?
    Otherwise I'm with the previous posts relating to laser and ipu.

    Especially ipu as that is what creates the image for the laser.

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  5. #5
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Reseat connectors on pwb's.

    Στάλθηκε από το ONEPLUS A5010 μου χρησιμοποιώντας Tapatalk

  6. #6
    Service Manager 1,000+ Posts
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    Re: MP 9000, intermittent Black stripes on prints and copies

    i have seen some overheating problems in the scanner cavity due to very high volume of scanning activities with al kind of weird problems.
    Also it could be a ground wire problem...
    ?

  7. #7
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Quote Originally Posted by Mark Bbb View Post
    i have seen some overheating problems in the scanner cavity due to very high volume of scanning activities with al kind of weird problems.
    Also it could be a ground wire problem...
    ?
    Forgotton to mention: it's not only a wire that keeps contact to "ground", there are also little metal plate on the PCDU (there are several of them) that can cause this issue.

  8. #8
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Hi there!
    Had exact the same issue on an ALEX : 1. randomly, then permanent. It was trhe IPU-board.
    Greetings...

  9. #9
    Field Supervisor 500+ Posts Codex's Avatar
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Hello
    I tried to change IPU, Laser Diode, Polygon Mirror, SBU, CCD, but i still have the problem with intermittent Black stripes

    Any oyher ideas?????
    Memento Audere Semper

  10. #10
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: MP 9000, intermittent Black stripes on prints and copies

    Quote Originally Posted by Codex View Post
    Hello
    I tried to change IPU, Laser Diode, Polygon Mirror, SBU, CCD, but i still have the problem with intermittent Black stripes

    Any oyher ideas?????
    You say PRINT. Do you mean print from PC? In that case controller would be next to swop.

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