SR 790 jamming on 11X8.5 only also need PCL driver

[COPYDOCAZ]

the finisher jams when the 8.5x11 exits to the top tray other paper sizes are OK also looking for PCL driver.

[eddy out]

Jam code? Any other details?

[slimslob]

Drivers can be downloaded from Digital Business Services & Printing Solutions | Ricoh USA

[mikadonovan]

the finisher jams when the 8.5x11 exits to the top tray other paper sizes are OK also looking for PCL driver.

Open the finisher top cover, remove the white rollers and bend the flat springs to increase pressure to the exit rollers. Check the gate that directs the paper to the proof tray and make sure it's not broken and working correctly.