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SP5200s- Light on sides
I have an SP 5200s that the customer reported light copies on yesterday.
I've attached a sample:
As you can see, the machine only has 32,000 on the meter.
I swapped in a new AIO cartridge and the problem was resolved.
When I got back to my shop, I tried their cartridge in my own machine and it worked perfectly, so I expected that I may hear from them again, and I did today.
Same problem.....
I wasn't able to go to my shop to grab another cartridge or any parts beforehand, and just went by to see if I could see anything unusual. I didn't.
I'm going to go back tomorrow with a transfer roller, because that's all that I can really think of that would cause something like this outside of circuitry.
I don't understand why swapping the cartridge helped yesterday, but to me that rules out things like the laser being dirty.
I didn't find any bulletins relating to light copies.
Just wondering if anyone else has had this and might have any suggestions?
Thanks!
SP 5200s.pdf
Last edited by sandmanmac; 02-16-2018 at 01:35 AM.
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Re: SP5200s- Light on sides
Looks to me like the ends of the laser shield glass is fogged with either toner or dust.
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Re: SP5200s- Light on sides
I have had more of this in HP Printers, as Slimslob said laser shield glass or sometimes taking out the laser and giving it a good clean resolved this.
Regard's
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