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  1. #1
    Service Manager 1,000+ Posts fshead's Avatar
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    IS loading firmware with front door open a possible issue/

    greetings
    I have to load FW on some older mpc300s and have them in a cold shop.
    I try not to cycle any machines when it is below 40 degrees.
    I know some machines say load with front door close but seen other techs
    on here say they dont always.
    so if i try to load the FW with front door open will it just not load?
    OR cause a possible E-?? ERROR.
    thanks in advance

  2. #2
    Copier Combobulator 500+ Posts
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    Re: IS loading firmware with front door open a possible issue/

    Quote Originally Posted by fshead View Post
    greetings
    I have to load FW on some older mpc300s and have them in a cold shop.
    I try not to cycle any machines when it is below 40 degrees.
    I know some machines say load with front door close but seen other techs
    on here say they dont always.
    so if i try to load the FW with front door open will it just not load?
    OR cause a possible E-?? ERROR.
    thanks in advance
    The only machine I have seen state that you are supposed to leave the door open was the C6501 due to "electrical noise from the motors"

    I don't think it really matters for other machines though. I've done at least one with the door open and the machine chugged right along.

    That's not the deepest of proof though.

  3. #3
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: IS loading firmware with front door open a possible issue/

    I normally update the firmware by powering up with either the front or RHS door open.
    It just stops all machine motor activity / idles the print engine from doing process control etc.

    I've never had a problem doing it that way.

    Other recommendations.


    • Unplug the network and fax cable.
    • Check and clean the optics and do a full set of auto colour calibrations BEFORE updating the engine module.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

  4. #4
    Retired 10,000+ Posts
    IS loading firmware with front door open a possible issue/

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    Re: IS loading firmware with front door open a possible issue/

    I have always done updates with the doors closed, even the MP C6501, with no problems.

  5. #5
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: IS loading firmware with front door open a possible issue/

    Thanks all
    I just hate to make a working machine become a non working headache...

  6. #6
    Service Manager 5,000+ Posts
    IS loading firmware with front door open a possible issue/

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    Re: IS loading firmware with front door open a possible issue/

    Either way doesn't matter.

    I'm usually working on the machine while updating fw, even taking the fuser in/out never had an issue.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Copier Combobulator 500+ Posts
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    Re: IS loading firmware with front door open a possible issue/

    Quote Originally Posted by slimslob View Post
    I have always done updates with the doors closed, even the MP C6501, with no problems.
    Yeah I don't think it really matters I just happened to see it in the manual and got a good chuckle.

  8. #8
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: IS loading firmware with front door open a possible issue/

    I read it in mono manual years ago and it does make sense to me.

    There is less power draw going on, and like sturmtrooper said electrical noise or a poor earth can be a factor in data corruption.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

  9. #9
    Retired 10,000+ Posts
    IS loading firmware with front door open a possible issue/

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    Re: IS loading firmware with front door open a possible issue/

    Quote Originally Posted by copier tech View Post
    Either way doesn't matter.

    I'm usually working on the machine while updating fw, even taking the fuser in/out never had an issue.
    I have been told that ift was possible to, but every time I have tried. the firmware load has failed.

  10. #10
    Senior Tech 2,500+ Posts
    IS loading firmware with front door open a possible issue/

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    Re: IS loading firmware with front door open a possible issue/

    I have caused a firmware update to fail by dicking around with the machine while it was in the process. Unplugging fax and network cables is a must. The only machine I left the front door open on a firmware update was a c7501 I had in a print shop, and had no problems with the updates. The rest of that pos was a different story. Guaranteed 1-3 service calls a week.
    NEVER ASSUME ANYTHING

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