Hello. One of my costumer has a Lanier LD533c which is the same Ricoh MPC 2800. When doing duplex copies, the paper is printed in one side but is kept in the duplex unit and got error J009 Misfeed in area Z. Replaced the Open / Close Guide Plate that was broken. When checked SP7507 it says error code 009 (Duplex jam). SP7504 have 19 counts on code 9 (Duplex Unit) and 46 counts on code 26, Duplex Entrance On (In). Any advice?
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