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  1. #1
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    Ricoh 4504 Scanning authentication

    I have several ricoh 4504 that intermittently do not request scanning authentication, when it does this, the start button will not come to ready. It work for everything but only o scanning this is happening with all 5 of these machines. So far the only fix we have is turning them on and off.

  2. #2
    Senior Tech 250+ Posts
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    Re: Ricoh 4504 Scanning authentication

    Scanning to email, folder, SMB, FTP? Individual PC's or a server? Has the firmware on the copier been updated to the newest version?

  3. #3
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    Re: Ricoh 4504 Scanning authentication

    Quote Originally Posted by mincopier View Post
    Scanning to email, folder, SMB, FTP? Individual PC's or a server? Has the firmware on the copier been updated to the newest version?
    Yes the firmware was updated to the latest release. and we are scanning SMB to a server

  4. #4
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Ricoh 4504 Scanning authentication

    Using host name or hard ip address

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