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Thread: af 2022

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    af 2022

    paper jam when paper just exits(It exits about 1cmm and stop). Also some times double feed occurs. It happens when using both paper cassetes. The green gear that we define which size of paper is in use is ok. I suspect main motor.
    Any idea?

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    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: af 2022

    Quote Originally Posted by Gab View Post
    paper jam when paper just exits(It exits about 1cmm and stop). Also some times double feed occurs. It happens when using both paper cassetes. The green gear that we define which size of paper is in use is ok. I suspect main motor.
    Any idea?
    Double feed from both trays? What's the condition of the friction pads in these?

    Is there any visible damage to the paper when misfeed occurs?

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    af 2022

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    Re: af 2022

    Quote Originally Posted by Gab View Post
    paper jam when paper just exits(It exits about 1cmm and stop). Also some times double feed occurs. It happens when using both paper cassetes. The green gear that we define which size of paper is in use is ok. I suspect main motor.
    Any idea?
    For double feed, check the separation pads. For fuser jam, check pressure roller.

    Enviado desde mi SM-G920V mediante Tapatalk

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    af 2022

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    Re: af 2022

    Quote Originally Posted by Gab View Post
    paper jam when paper just exits(It exits about 1cmm and stop). Also some times double feed occurs. It happens when using both paper cassetes. The green gear that we define which size of paper is in use is ok. I suspect main motor.
    Any idea?
    what's the jam code?
    what have you tried?

  5. #5
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    af 2022

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    Re: af 2022

    Often a jam just as the paper starts to exit trail edge jam from incorrect paper size. Check the jam code in SP mode. Do not use the the SCM log data print out as it does not show the paper size code. Just because the paper size dial is in the correct position does not mean that the size switch is functioning correctly.

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    Re: af 2022

    Quote Originally Posted by slimslob View Post
    Often a jam just as the paper starts to exit trail edge jam from incorrect paper size. Check the jam code in SP mode. Do not use the the SCM log data print out as it does not show the paper size code. Just because the paper size dial is in the correct position does not mean that the size switch is functioning correctly.
    Peper stops just as paper exits . I know that usually this happens when wrong paper is at paper cassete.
    It doesn't happens here.
    I have noticed that this kind of paper jam happens also when there is a main motor mulfunction.

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    Re: af 2022

    Quote Originally Posted by Gab View Post
    Peper stops just as paper exits . I know that usually this happens when wrong paper is at paper cassete.
    It doesn't happens here.
    I have noticed that this kind of paper jam happens also when there is a main motor mulfunction.
    Once again what is the jam code?

  8. #8
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: af 2022

    Quote Originally Posted by Gab View Post
    Peper stops just as paper exits . I know that usually this happens when wrong paper is at paper cassete.
    It doesn't happens here.
    I have noticed that this kind of paper jam happens also when there is a main motor mulfunction.
    If the main motor stops there is an error code displayed.

  9. #9
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: af 2022

    Quote Originally Posted by Gab View Post
    paper jam when paper just exits(It exits about 1cmm and stop).
    check paper exit sensor
    Live for yourself and you will live in vain. Live for others, and you will live again

  10. #10
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    Re: af 2022

    Quote Originally Posted by bob marley View Post
    check paper exit sensor
    If he would only tell us what the jam code is.

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