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  1. #1
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    Ricoh MPC 3502 SC 562

    Hi,
    I have a troubles with error sc 562 on ricoh mpc 3502 ..
    I have changed the fuser sleeved roller and after that machine works fine one day and sc 562 occurs when i do sc code reset machine works next 1 day and die.. next sc reset next 50 copies and next sc 562.. i checked the Fuser temp display in service mode and at fuser pressure roller end temp= -1 deg then i have changed thermistor AW10-0144 and AW10-0143 now temp display at fuser pressure roller = 5 deg and sometimes 1 deg is it a fine temp ? :O but machine works fine about 3 days maybe and today i have next sc562 error....

  2. #2
    Service Manager 1,000+ Posts
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    Re: Ricoh MPC 3502 SC 562

    wait and see

  3. #3
    Senior Tech 250+ Posts
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    Re: Ricoh MPC 3502 SC 562

    No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
    562 A
    Pressure roller thermistor warm-up error: End
    The heating roller rotation sensor does not reach 20°C for 100 seconds
    after the fusing/paper exit motor has turned on with sheets of 257 mm
    or more in width.
    1. Dirty thermopile lenses
    2. Defective thermistor
     Clean the thermopile lenses.
     Replace the thermistor at the end of the pressure roller

  4. #4
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: Ricoh MPC 3502 SC 562

    you say you changed "fuser sleeved roller"..
    Did you change just the sleeve from aftermarket sources or the whole fuser sleeve
    assembly?

  5. #5
    Retired 10,000+ Posts
    Ricoh MPC 3502 SC 562

    slimslob's Avatar
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    Re: Ricoh MPC 3502 SC 562

    Every time I have had a pressure roller SC on an 02, I have had to replace the thermostat, not the thermistor.

  6. #6
    worker drone 250+ Posts
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    Re: Ricoh MPC 3502 SC 562

    Just thinking outside the box but there was a time that more of the new heat sleeve assemblies came with bad lamps out of the box than worked. Is it possible that it is not "dead cold" when you reset the code and one lamp can warm it to operating temperature and maintain it? It sits over night, goes to sleep, and one lamp is not sufficient to take it to ready temp before timing out...just a thought. Take a meter to the lamps and make sure one is not open.

  7. #7
    Senior Tech 2,500+ Posts
    Ricoh MPC 3502 SC 562

    mikadonovan's Avatar
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    Re: Ricoh MPC 3502 SC 562

    Quote Originally Posted by slimslob View Post
    Every time I have had a pressure roller SC on an 02, I have had to replace the thermostat, not the thermistor.
    Me, too.

    Quote Originally Posted by Coptech View Post
    Just thinking outside the box but there was a time that more of the new heat sleeve assemblies came with bad lamps out of the box than worked. Is it possible that it is not "dead cold" when you reset the code and one lamp can warm it to operating temperature and maintain it? It sits over night, goes to sleep, and one lamp is not sufficient to take it to ready temp before timing out...just a thought. Take a meter to the lamps and make sure one is not open.
    Last year I had a whole shipment of sleeves with this issue.
    NEVER ASSUME ANYTHING

  8. #8
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    Re: Ricoh MPC 3502 SC 562

    Problem is solved

    The reason of Error SC 562 was frayed cable of thermistor at end of pressure roller.... but at blue connector, so when i changed themristor to a new one nothing happens before

    Thanks all for fast replies and help

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